Conditions
General terms and conditions of business
Carolin Wank – hereinafter also “landlord”
Auf dem Freiken 28, 59823 Arnsberg
1.Scope
1.1 The General Terms and Conditions apply to contracts for the rental of holiday apartments for accommodation as well as all other services and deliveries provided by the landlord for the tenant.
1.2 The subletting or subletting of the holiday apartment provided and its use for purposes other than residential purposes require the landlord's prior written consent.
2. Booking/booking confirmation
Bookings of the holiday apartments are made via the booking program on the website. The reservation for the holiday apartment is legally binding upon completion of the booking process and receipt of the booking confirmation, or after payment has been made. By booking, the tenant agrees to the landlord's general terms and conditions and house rules.
3. Terms of payment
The deposit of 100% of the total amount must be transferred to the landlord's account within the payment period specified in the invoice. In the event of late payment, the guest will first receive a payment reminder. For each subsequent reminder after the default occurs, a reminder fee of 15.00 euros will be charged. Transaction fees (e.g. transfer from abroad) are to be borne by the tenant. Only payments by bank transfer and Paypal are accepted. Cash payments are possible on site by prior arrangement. Payment by debit or credit card or checks are not accepted. Deposit A deposit of 400 euros must be paid before departure.
4. Arrival/departure
The holiday apartment is available from 5 p.m. on the day of arrival or by arrangement. The key is handed over via a pin on the keypad. On the day of departure, the holiday apartment must be vacated by 11 a.m. or by arrangement. The landlord reserves the right to charge accordingly for a departure that is more than 60 minutes late.
5. Stay
5.1 The use of the holiday apartment is reserved for the guests notified to the landlord when booking. If the property is used by more people than agreed, a separate fee must be paid for them in accordance with the price list. Subletting or transferring the apartment to third parties is not permitted. The rental agreement may not be passed on to third parties.
5.2 In the event of violations of the General Terms and Conditions or the house rules, the landlord is entitled to terminate the rental agreement immediately and without notice. There is no legal right to repayment of the rent or compensation.
6. Condition
The holiday apartment will be handed over by the landlord in a cleaned condition. If defects exist or occur during the rental period, the landlord must be informed immediately. The tenant is liable for any damage caused to the rental property and the inventory. If the property key is lost, the landlord reserves the right to replace the locking system and bill the tenant for the costs incurred. The inventory must be treated appropriately and is only intended to remain in the holiday apartments. Moving furnishings, especially beds, is prohibited. If the holiday home is used in breach of contract, such as subletting, overcrowding, disturbing the peace or non-payment of the full rental price, the contract can be terminated by the landlord without notice. In this case, any payments already made by the tenant remain with the landlord. If the tenant wishes to make use of his liability insurance for possible damage settlement, this must be communicated to the landlord, stating his name and address, as well as the insurance number of the insurance company.
7. Pets
Accommodation of pets is permitted with written notice. However, the beds, chairs and the sofa are reserved for humans.
8. Cancellation of the trip
If the tenant withdraws from the rental contract, he is obliged to pay part of the agreed price as compensation. Cancellation must be made in writing. The amount of compensation depends on the time up to the day of arrival and is as follows: • 7-28 days before the day of arrival 50% of the agreed rental price • 0-6 days before the day of arrival or in the event of no-show 100% of the agreed rental price
9. Cancellation by the landlord
The landlord reserves the right to withdraw from the rental agreement in cases of force majeure or other unforeseeable circumstances that make the fulfillment of the rental agreement impossible. In this case, liability is limited to refunding the rental price. If the withdrawal is justified, the tenant has no right to compensation. Liability for travel and hotel costs is excluded.
10. Liability of the landlord
The landlord is liable for the proper provision of the rental property within the scope of the duty of care of a prudent businessman. Liability for possible failures or disruptions in the water or electricity supply as well as events and consequences due to force majeure are hereby excluded. The landlord is only liable for items brought by the guest within the scope of the statutory provisions.
11. Wi-Fi Usage
11.1 The landlord maintains Internet access via WLAN in his holiday property. The tenant receives the access information from the landlord upon arrival. It allows the tenant to share the WiFi access for the duration of his stay in the rental property.
11.2 If the landlord becomes aware of the tenant's illegal use of WiFi access (file sharing, pornography, etc.), he will immediately exclude the tenant from using it and inform the authorities about the misuse.
11.3 The landlord is not liable to the tenant for disruptions to WiFi access. The landlord is entitled to limit the scope of use of the tenant's WiFi access at any time.
11.4 The landlord assumes no liability for any damage (malware or similar) caused by the use of WiFi access. The tenant must independently ensure the security of his data.
11.5 If the tenant uses paid services or similar via the WLAN, he will bear the full costs incurred.
12. Written form Agreements that deviate from the General Terms and Conditions must be in writing. No verbal agreements were made.
13. Severability clause
Should one or more provisions of these terms and conditions become ineffective, the effectiveness of the remaining provisions will not be affected. The invalid provision must be replaced by an effective one that comes closest to the economic purpose pursued by the invalid provision.
Arnsberg, January 1st, 2024
